Ottawa-Area Dispatch
Ottawa-wide home-service dispatch

Push a button.
Get a contractor.

One request. A real person reviews it, routes it to fitting local independent contractors, and gives you a clear answer either way.

Dispatch intakeReviewed by a person

What needs doing?

Pick the job. Your request ticket starts forming right here.

Non-emergency home jobs only · Ottawa area. We don’t route electrical, plumbing, HVAC, roofing, or other regulated work.

No payment or commitment to send. H2Ops reviews each request for a managed match and, after an accepted submission, shows a clear answer-by time. Independent businesses do the work; you pay the contractor directly.

Coverage
Ottawa-wide
Intake
One request · SMS-first
Matching
Human-reviewed
Workers
Independent contractors
01After you submit

What happens to your ticket.

Managed matching, start to finish. You never browse contractors; contractors never browse your job.

  1. 01Request

    Your ticket lands on the desk

    The task, your area, and your preferred window. That's everything we need to start.

  2. 02Review

    A real person checks it

    Service type, area, and timing are reviewed before anything goes out. No request is routed unreviewed.

  3. 03Match

    Routed only to fitting contractors

    Independent contractors whose service and coverage fit are notified. They accept, decline, or propose another time - there's no public job board.

  4. 04Answer

    A clear answer, either way

    If a contractor accepts, you confirm before full contact details are released to either side. If none do, you get a straight no-match answer - not silence.

How a request movesSimulated preview
New requestReceived
Loose deck boards need refastening
Riverside South · CarpentryThis week, flexible
Reviewed by a real person
Routed to fitting local contractors
Local carpenterindependent business
Offer sent
Match readyClear answer

You confirm before full details are released. If no contractor accepts, you get a straight no-match answer instead.

An answer is promised. A contractor isn’t. H2Ops does not guarantee availability, workmanship, or outcomes - contractors are independent businesses.

02Why one request

You’ve done the calling-around before.

Finding someone for a small job usually means chasing five numbers to get one maybe. H2Ops turns that into a single request with a real answer at the end.

The usual wayan afternoon, gone
  1. Call a number from a lawn signno answer
  2. Call your neighbour's guyvoicemail full
  3. Call the company with the nice websitebooks in September
  4. Call the one from the community group“not my kind of job”
  5. Wait for the one who said he'd call backnever did
The H2Ops wayonce, with an answer
  1. 1Submit one request
  2. 2A person reviews it
  3. 3Fitting contractors respond
  4. 4You get a clear answer

If nobody fits, you hear that clearly instead of waiting.

03Local & plain-dealing

Built for Ottawa-wide service coverage.

Ottawa-wide request intake is open, including rural Ottawa communities. What’s available depends on which contractors are active for your service type, area, and timing.

Request intake

City of Ottawa, including rural communities.

Supply note

A request can be submitted anywhere in Ottawa, but a contractor match depends on local service coverage and timing.

Coverage varies by service and time window - we never pretend otherwise.

Coverage: Ottawa-wide intake
OttawaKanataNepeanBarrhavenManotickRiverside SouthFindlay CreekGreelyOrléansDISPATCH

Abstract map · zones indicative, not exhaustive

The deal, plainlyPosted · not fine print
H2Ops does
  • Coordinates requests and matches
  • Reviews every request before routing
  • Routes requests to fitting local contractors
  • Gives a clear match or no-match answer
H2Ops does not
  • Perform any contractor work
  • Guarantee a contractor is available
  • Guarantee workmanship, outcomes, refunds, or rework
  • Operate as an emergency service

Contractors are independent businesses, responsible for their own work, pricing, tools, safety, permits, insurance, and compliance. Customers pay contractors directly.

04Services
We route these6 categories
General handyman
Small repairs, fixes, and odd jobs
Property maintenance
Ongoing upkeep and routine tasks
Painting
Interior, exterior, and touch-ups
Drywall
Patching, repairs, and finishing
Carpentry
Trim, built-ins, and finish work
Movers
Local moves and small crews
Out of scopeNot for emergencies
  • Emergency work
  • Electrical
  • Plumbing
  • HVAC / gas
  • Roofing
  • Structural work
  • Mold / asbestos
  • Locksmith / security
  • Permit-required work
  • Hazardous materials

H2Ops Dispatch is not for emergency or regulated work. For emergencies, contact the appropriate local emergency service.

05For local contractors

Curated local requests. You stay independent.

H2Ops mostly reaches out to contractors directly. Reviewed homeowner requests are routed only to independents whose service type and area fit - accept, decline, or propose another time. No public job board, no monthly subscription, and customers pay you directly.

06Questions
Q01What happens if no contractor accepts?

You get a clear no-match answer. We don't leave requests open-ended or promise a contractor every time.

Q02Is this for emergencies?

No. H2Ops Dispatch is for non-emergency home-maintenance work only. For emergencies, contact the appropriate local emergency service.

Q03Do I browse or pick a contractor?

No. This is managed matching, not an open marketplace. You submit one request; H2Ops reviews it and routes it to fitting independent contractors.

Q04Who does the work, and who do I pay?

Independent contractors perform the work, and you pay them directly. H2Ops coordinates the request and the match - it is not the contractor.

Q05When are my contact details shared?

Your details stay private while H2Ops reviews and matches the request. Contact details are only shared once there is a contractor match for you to confirm, so nothing is exposed early.

Q06Is this available everywhere in Ottawa?

Yes, H2Ops accepts requests across the City of Ottawa, including rural Ottawa communities. Availability still depends on contractor supply by service type, area, and requested time window.

Q07What work is out of scope?

Emergency and regulated work: electrical, plumbing, HVAC/gas, roofing, structural, mold/asbestos, locksmith/security, permit-required, and hazardous materials.

Q08Is H2Ops a contractor?

No. H2Ops Dispatch is a coordination and matching service. Independent contractors perform the work.

Q09Are contractors H2Ops employees?

No. Contractors are independent businesses. They remain independent and run their own work.

Q10Do contractors browse all jobs?

No. Contractors do not browse an unrestricted job board. They receive curated requests that fit their service type and area.

Ready when you are

One request.
A real answer.

Start your ticket at the top of the page. A person reviews it before anything moves.